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Infrastructure as a Service (IaaS)

Infrastructure enabling you to build, monitor and manage your individualized cloud service. It can be integrated and managed across hybrid environments so it meets your needs for both private and public environments.

ENCTCS monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.

  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • following diagrams and written instructions to repair a fault or set up a system;
  • supporting the roll-out of new applications;
  • setting up new users' accounts and profiles and dealing with password issues;
  • testing and evaluating new technology;
  • conducting electrical safety checks on computer equipment.

IT Infrastructure and Support Services

In the modern days there is no business can achieve their business goals without extensive use of information technology? IT infrastructure facilitates faster response to business needs giving business and cutting edge solution against the competitors. Designing, implementing, and maintaining the IT infrastructure is very essential need for business to grow.